FAQs


How can I be sure that I am buying a genuine and official original Pouch Australia product? 

Sadly there are poor quality copies and rip offs on the market. Pouch Australia works with carefully selected partners to ensure your experience of purchasing a Pouch Australia product is in line with the satisfaction you will enjoy in bringing the product into your life. If you have any doubt about the authenticity of a product you are considering purchasing please contact us at hello@playpouch.com.au or on +61 412 564 425 to check whether the retailer is authorised. Pouch Australia products are always sold boxed with company contact details  and have rubber or vegan leather logos with trademarked and registered branding stitched in. 

Is the personal information I provide when making an order secure?

Pouch Australia collects and uses your personal information for the purposes of delivering your order and staying in touch regarding promotions and special offers. We will never sell or share your information with other organisations and we respect your privacy.

Payment options including Afterpay: 

You can pay for your order securely through Paypal, with credit card or by direct bank transfer. We also offer Afterpay which allows you to make 4 automated payments every two weeks. Shop as normal and choose Afterpay as your payment method. You will be redirected to the Afterpay website to complete your transaction. 

How will my order be delivered? 

Pouch Australia ships worldwide using a courier service or Australia Post. A $10 standard parcel rate for shipping applies within Australia. Express shipping option (with Australia Post) is also available at check out for Australia.

International shipping is currently express ONLY due to Australia Post conditions related to COVID-19 starting at $15 for NZ and $28 for rest of world for one Play Pouch and increasing depending on weight of package.  

Packages are delivered in soft pack satchels. Orders are shipped within two business days of receipt but please allow five to seven days for delivery depending on your location. However - due to COVID-19 Australia Post is experiencing some delays and we ask for your patience during these unprecedented times.  

Will I have to pay customs on my purchase?

In Australia no however in some countries you may need to pay customs on your purchases. This is up to the customer to pay.

What if I need to return an order?

We are confident you will be delighted with your product and we cannot accept returns if you simply change your mind about your purchase. However, should you discover a fault with your product please email us - hello@playpouch.com.au - providing proof of purchase and details of the fault. We will assess your description and may request more information or arrange for the item to be returned to us for replacement. If a fault has developed after a fair period of use, we reserve the right to refuse replacement.

How do I take care of my Pouch Australia product?

To refresh your Pouch Australia product, remove what ever you've cleverly stored inside. Shake it out, give it five minutes in the dryer on low heat and it will feel good as new. Gentle spot cleaning is recommended but if times have been tough and your Pouch has attracted dirt or grimy spots, please cold hand wash or gentle cold machine wash using mild detergent and hang to dry in the shade. Colours may run or fade. Wash separately. If you choose to iron your product, use iron on low heat and avoid the labels, rope and the screen printed designs as these could melt under the iron.

What shall I store in my Play Pouch?

The possibilities are endless! Play Pouch is a stylish storage solution that is so easy to live with. Use it for Shopkins, Lego, Duplo, Barbie dolls, Sylvanian Families, teddies, dress-ups, hats and beanies, sporting equipment, beach toys and towels etc.

Terms of Use: 

We reserve the right to make changes to our site and products at any time without notice. If we make a change to or cancel an order due to stock levels or other circumstances we will make every effort to contact you via your email address or phone number provided when the order was placed. All content on this website is protected by Australian and International copyright laws and is exclusively owned by Pouch Australia. Play Pouch and Mini Pouch are not an official Lego products and have no affiliation with any of the products used in the promotional imagery or in text, other than Play Pouch.

Enjoy the Benefits of a Play Pouch 

You can encourage sensory and creative play with your kids when you know cleaning up is easy thanks to the Play Pouch. Designed in Australia for minimal mess and maximum play, our functional toy storage solution is simple to use and makes tidying up an achievable task for your kids. 

Functional and Engaging Kids’ Storage Solutions

Our easy to use kids’ storage solutions are accessible, durable and engaging. You can embrace the spirit of free play without worrying about having a big mess throughout your home. Our Play Pouches open out to create the perfect mat, play space or picnic rug. 

Let Play Pouch Assist You with Toy Storage 

If you are tired of seeing toys scattered throughout your child’s room, it’s time to invest in a toy storage system. The founders of Play Pouch designed a unique and easy way of keeping your little one’s numerous toys in order. 

Buy a LEGO Bag For Easy Playtime Clean-Up

Do your children love playing with LEGO? Our LEGO bag inspires creativity and makes post-LEGO play easy to clean up. A playtime LEGO bag helps your little ones’ creativity, enhancing their communication skills. 

Shop Through Play Pouch Australia for a Kids’ Toy Storage Bag Online 

Are you interested in buying a kids’ toy storage pouch online? Play Pouch is here to help. Our top-of-the-line toy storage bag is ideal for parents who are looking for ways to make it easier to clean up toys. 

A Place to Play then Simply Pack Away: Kids Toy Storage from Baby to Toddler and Beyond 

Learn about kids toy storage constructed and refined by two moms that needed to make their lives less complicated. Minimum mess, maximum play.

Your Children will Help Keep your Home Tidy with a Toy Storage Mat 

A toy storage mat makes your child’s chores as fun as playing. Pouch Australia provides a product that allows your child extra time at play because cleaning up is faster and more fun. Discover why this product is valuable for your child. 

Trust Play Pouch Australia for a Play Mat 

A play and go mat is a must-have accessory for every parent. Play Pouch Australia is the manufacturer of one of the leading toy mats in Australia. Our top-of-the-line toy mat is sure to provide your child with hours of play. 

Childrens Toy Storage

When most people think of childrens toy storage, they think of boxes and chests, all with sharp corners and hard surfaces. There is an alternative, and stylish storage item made from soft fabric, incorporating a fun.

Discover a True Innovation in Nursery Toy Storage with Play Pouch Australia

Do you ever wish that you had a better solution for nursery toy storage? What if we told you that there is an innovative way to keep the mess contained while still allowing your child the freedom to play to their heart’s content?

Use a LEGO Bag to Organise and Transport Your Construction Blocks 

For over 70 years, kids have loved playing with LEGO blocks, yet parents haven’t had a storage method as convenient as our LEGO bag to avoid the mess that comes with them. Instead of using bulky plastic. 

Eliminate Stress from Your Child’s Playtime with a Drawstring Toy Bag

When you have dozens of different toys and struggle to organise them when you’re travelling about, a drawstring toy bag can reduce stress and make your life simpler. Play Pouch Australia has designed several convenient.

Busy Family Life? Store that LEGO with Our Play Mat Bag Easily

If you’re a parent on the go with a busy life, you need to store toys and LEGO in our play mat bag. It gives you more time during the day by making the hassle of toy clean up simpler. Our Play Pouches are a quick and portable. 

Let Your Kids Play With Their LEGO Bag Sets on Our Play Pouches

Play Pouches are large bags designed to store LEGO bag sets and other toys. The pouches open up into a play matt that is perfect for your children to play on. They were made for storage and minimise the mess in your home. 

Our LEGO Storage Bag Ensures Your House is Tidy When Playtime is Over

Our LEGO storage bag is the parent’s answer to a tidy home. Play Pouch Australia offers products that make cleaning up fun and playtime last longer. Discover why so many parents choose more than one pouch for their home. 

Toy Storage Ideas To Clean Up Clutter And Leave Your Home Tidy

There are many toy storage ideas and methods that are useful to prevent your house from being overwhelmed by clutter. Storage bags like our Original Play Pouch or boxes and other containers are valuable. 

Play Pouch Australia – Your Alternative to Toy Storage Baskets

Traditional toy storage baskets and toy boxes are usually large, catch-all containers designed to hold toys. However, these containers come with several drawbacks. First, they generally end up holding a collection of lots of different toys that form an unorganised mess. 

Brighten Up Your Home With A Stylish Toy Storage Bag

With a classic and fun design, a toy storage bag can complement the style of your home. The storage bags open up into a colourful matt for your child to play on. We also offer bean bags in different colours to match.

Solve the Playroom Storage Problem with Play Pouch Australia

Is playroom storage driving you nuts? When you have young children, the toys seem to multiply all on their own – and take over your entire house. At Play Pouch Australia, we knew there had to be a better way to keep them contained, so we set out to create it. 


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